PrivacyPrivacy Policy (revised 6/10/2025)
OH! Insurance Agency, Limited Liability Company dba Country Harbor Agency ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://countryharboragency.com/ use our services, or otherwise interact with us. By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Personal information is data that can be used to identify you, such as:
• Identity Information - includes first name, middle name, last name, date of birth, gender, username or similar identifier, Social Security number, driver’s license number, tax identification number, passport number, occupation, and marital status.
• Contact Information - includes personal mailing address, home address, email address, and telephone number.
• Medical Information - includes medical history and current medical condition. Note that we only obtain your Medical Information with your permission, or as otherwise allowed or required by law.
• Property Information - includes real property, such as acreage, building, home information, alarm systems, geolocation, fixtures, real property records; and personal property, such as automobile descriptors (VIN, car type and model, etc.), and personal property records.
• Financial Information - includes loan numbers, mortgage numbers, bank account information, and payment card details.
• Insurance Information - includes claims history; credit history; household member Identity Information, driving record; and insurance policy information, such as coverages, limits, deductibles.
• Claims Information - including police reports, recorded statements, and Insurance Information.
• Transaction Information includes details about the products and services you have purchased from us and any corresponding transactions, including with your independent agency.
• Account login credentials (e.g., username and password)
b. Non-Personal Information
Non-personal information does not directly identify you and may include:
• Browser type and version
• Device type and operating system
• IP address
• Pages visited and time spent on our website
• Referral URLs and search terms
• Cookies and similar tracking technologies
c. Information from Third Parties
We may receive information about you from third parties, such as social media platforms, analytics providers, or payment processors, when you interact with our services through those platforms.
2. How We Collect Information
We collect information in the following ways:
• Directly from You: When you provide information through forms, account registration, purchases, or communications with us.
• Automatically: Through cookies, web beacons, and other tracking technologies when you use our website or services.
• From Third Parties: From partners, vendors, or other sources, such as marketing or analytics providers.
3. How We Use Your Information
We may use your information for the following purposes:
• To provide, operate, and maintain our services, processing your policy, processing and handling claims, and processing or recording payment transactions or money transfers.
• To process transactions and fulfill orders.
• To communicate with you, including sending service updates, promotional offers, or responding to inquiries.
• To personalize your experience and improve our website and services.
• To analyze usage trends and optimize our marketing efforts.
• To comply with legal obligations and protect our rights.
• To prevent fraud and ensure the security of our services.
4. How We Share Your Information
We may share your information in the following circumstances:
• With Service Providers: We may share information with third-party vendors who perform services on our behalf, such as payment processing, hosting, or analytics.
• For Legal Purposes: We may disclose information to comply with legal obligations, respond to government requests, or protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
• With Your Consent: We may share information when you explicitly consent to such sharing.
We do not sell your personal information to third parties for their own marketing purposes.
5. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to collect information about your interactions with our website and services. Cookies help us improve functionality, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings, but disabling cookies may affect your experience.
6. Your Choices and Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
• Access: Request a copy of the personal information we hold about you.
• Correction: Request corrections to inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal exceptions.
• Opt-Out: Opt out of marketing communications or certain data processing activities.
• Data Portability: Request a copy of your data in a structured, commonly used format.
To exercise these rights, please contact us at greatservice@countryharboragency.com We may require verification of your identity before processing your request.
7. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website or services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. Please review their privacy policies before providing any information.
9. Children Online
The Children’s Online Privacy and Protection Act (COPPA) regulates online collection of information from persons under the age of 13. It is our policy to refrain from knowingly collecting or maintaining personal information relating to any person under the age of 18. If you are under the age of 18, please do not supply any personal information through the sites. If you are under the age of 18 and have already provided personal information through the sites, please have your parent or guardian contact us immediately using the information provided below so that we can remove such information from our files.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website or through other communication channels. The “Last Updated” date at the top indicates when the policy was last revised.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Country Harbor Agency
greatservice@countryharboragency.com
1146 S Washington Avenue, Lansing, MI 48910
517.273.4400
